Introduction
At Watermelon Ball®, we value the privacy of our customers and website visitors. This privacy policy explains how we collect, use, share, and protect your personal information. Please read this policy carefully to understand our practices regarding your information and how we will treat it.
We may periodically update this policy by posting a new version on our website. You should check this page from time to time to ensure you are happy with any changes.
What Information Do We Collect?
We collect information from you in various ways when you visit our website, make purchases, register for an account, participate in forums or other social media functions, enter competitions, and interact with us offline.
The types of information we collect include:
- Contact details such as your name, email address, postal address, and phone number when you create an account, make an purchase, contact us via the website, or interact with us offline.
- Financial information such as payment card details when you make a purchase from us.
- Transaction information including purchases, orders, returns, and exchanges when you shop with us.
- Account information including username, profile photo, interests, and preferences when you register for an account with us.
- Communications between you and Watermelon Ball® when you contact us via email, social media, phone, our website, or offline.
- Social media information that you choose to share with us via social media platforms.
- Website usage information gathered by cookies and web beacons about how you navigate our website.
- Marketing preferences indicating what types of marketing communications you would like to receive from us.
- Survey responses when you voluntarily fill out surveys or provide feedback.
- Competition entries when you participate in competitions or sweepstakes.
- Employment information such as your resume and employment history when you apply for a job with us.
How Do We Use This Information?
We use the information we collect for a variety of legitimate business purposes including:
- Fulfilling your orders for products or services, processing payments, and communicating with you about your orders.
- Creating and managing your online account to provide requested services and customer support.
- Personalizing your experience by making product recommendations, showing relevant offers and ads, and providing a customized experience on our website.
- Improving our products and services by analyzing broad consumer trends and preferences to better understand customer needs.
- Processing job applications for employment opportunities at Watermelon Ball®.
- Sending marketing communications in accordance with your preferences to keep you up-to-date on new products, promotions, events, and other news about Watermelon Ball®.
- Conducting research to obtain insights into consumer demographics, preferences, and buying patterns.
- Protecting customers, employees, and company assets from fraud, theft or other illegal activities.
- Complying with legal obligations such as record keeping requirements.
When Do We Share Your Information?
We will not sell, rent, or share your personal information with third parties except in the following circumstances:
- With service providers and partners. We share information with companies that provide services on our behalf such as package delivery, website hosting, email delivery, marketing, and others. These companies are only provided the minimum amount of information needed to provide the service and are contractually required to keep your information secure and not use it for any other purpose.
- Response to legal requests. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, health, safety, and security of Watermelon Ball®, our customers, or the public.
- Corporate transactions. In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, customer information may be transferred to Watermelon Ball®’s successor or assignee.
- With your consent. We may share information for any other purpose disclosed at the time of collection with your consent.
Cookies and Tracking Technologies
The Watermelon Ball® website uses cookies (small text files placed on your device) and other common tracking technologies to collect usage information as you navigate our site. This includes information about the pages you visit, the links you click, the products you view and purchase, and other site activity.
We use this data to better understand how visitors use our site and to make improvements such as optimizing site content and layout. Cookies allow us to provide features and personalized content based on your interests and to evaluate our site performance using aggregate analytic data.
You can control how cookies are placed on your device through your browser settings. The ‘Help’ section of your browser will provide instructions on how to manage cookie settings. Disabling cookies on our website may impact your ability to use some features of the site.
How Long Do We Retain Your Information?
We retain your personal information for as long as reasonably necessary for the purposes outlined in this policy, while we have an ongoing relationship with you, or as required by law.
For customers, we will keep your information on file for as long as you have an active account with us or for as long as needed to provide you with products or services.
If you apply for employment with us, we will retain your personal information for a period of time consistent with our legal obligations.
We have procedures in place to delete your data when it is no longer needed for these purposes or respond to requests for deletion from customers.
How Do We Secure Your Information?
We take reasonable administrative, technical, and physical safeguards to protect the confidentiality and security of your personal information. This includes data encryption, firewalls, access controls, employee training, and other measures.
While we strive to protect your information, no security measures can be 100% effective and we cannot guarantee the security of your information. You are also responsible for taking reasonable steps to protect your information, like not sharing passwords or reusing them across services.
Your Privacy Rights & Choices
- Access your information: You have the right to access, review, and correct inaccuracies in your personal data in our custody and control by contacting us using the information below. We may request certain information to confirm your identity before processing the request.
- Object to processing: You can request that we stop using all or some of your personal data if the processing is based on our legitimate business interests. We will consider your request in light of applicable privacy laws and exceptions.
- Delete your information: You can request the deletion of your personal information by contacting us using the information below. We will consider your request in light of applicable privacy laws and exceptions. After the deletion, some residual information may still exist in our backup files.
- Opt-out of communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of the message. You can opt out of other types of communications by contacting us using the details below. Even if you opt out, we may still contact you for transactional or informational purposes relevant to your account.
- Turn off cookies: You can disable cookies through your browser settings but our website may not work as intended.
To make a request under any of these rights, please contact us using the contact details provided at the end of this policy. We will consider all requests in accordance with applicable laws. Our ability to uphold these rights for you may depend on our obligations to process information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is required to deliver the services you have requested.
International Information Transfers
Watermelon Ball® headquarters are located in the United States and our operations are conducted here. Should we ever transfer your information internationally, we will take appropriate safeguards to protect your personal information in accordance with this policy and applicable privacy laws. This includes obtaining data transfer agreements or assurances from our suppliers and service providers.
Changes to this Policy
We may change this privacy policy from time to time. The updated privacy policy will be posted on our website along with the effective date of the new policy. Your continued use of our website, products, or services after any changes indicates your acceptance of the revised policy. We recommend you revisit this page periodically to ensure you are aware of our latest practices.
How to Contact Us
If you have any questions about this privacy policy or your rights, please contact our Data Protection Officer at:
Email: [email protected]
Mail:
Watermelon Ball®
Attn: Data Protection Officer
123 Watermelon Lane
Melonville, OH 54321
Thank you for choosing Watermelon Ball®!